Meet the Team

Introducing our new Headquarters based in Houghton Regis!

Hatched team photo
We have grown from a team of just 3 crammed into one small office, with a dream of changing estate agency, to a team of over 50 — with 16 regional and local property consultants around the UK.



Howard Star National Sales Director

Howard started as a trainee negotiator in 1988 with a large corporate estate agency chain based in a local office in Barnet, North London. From there, he joined a national franchise operator where he controlled 11 franchised estate agencies before moving on to a large, London-based Japanese property company in the mid-1990s as an associate director. His role covered all aspects of their business which were residential sales, lettings/property management and mortgages. In the early 2000s Howard moved over to the finance side of the industry and in 2005 re-joined his previous property company as an associate director. Howard has also spent some of his time in a training capacity and with the recent apprenticeship scheme. Having seen many changes within the industry, he feels that the growth of online estate agencies - and the services they can offer - will continue to change the way properties are marketed.

Outside of work hours, Howard can be found spending time with his family, playing golf and watching Luton Town Football Club, who he hopes will one day find their way back to the top flight.


David Martin Chief Operating Officer

David began his career in estate agency as a Sales Negotiator back in 2000 working in independent agency for 10 years - before joining Connells Group as Operations Manager at the beginning of 2011.

After working behind the scenes driving a sales and customer service centre, he moved across the group to work with Hatched in September 2016 and is currently focusing the business on expansion of its head office sales team to help drive market share.

In his spare time David spends time with his wife-to-be, son and two dogs, and is an avid supporter of Tottenham Hotspur FC and attends most home matches.

See David on LinkedIn here:


Tori Hill Operations Manager


Tori started at Hatched in February 2013 as a trainee negotiator and quickly became an integral part of the team. Tori evolved to do pretty much every job in the office, including viewings, negotiating offers, sales progression and even the general administration for the office, as well as being Adam's designated PA for a few months - she is extremely organised!

After performing at the highest level for a number of years, Tori was eventually given the role of operations manager and oversees the viewings & offers process for all of our customers and makes sure that the whole process runs as smoothly as possible.

Tori possesses exceptional organisational skills, as well as having a passion for perfection, the ability to motivate people and is a very hands on type of person, so she is the perfect for the job.

Away from the pressures of the office, she loves spending time with her family, especially her young nephews and enjoys long walks with her dog. And before you ask 'Tori', is not short for Victoria.

Lauren Watkins Senior Co-Ordinator


Lauren started with Hatched in April 2014, with no previous estate agency experience. She previously worked as a bar manager in a pub, so she is great with people and loves to have a chat, with the main topic of conversation being... the housing market!

Lauren deals with everything, from viewings to offers and sales progression and was promoted to Senior Co-Ordinator in the summer of 2017.

On the outside world, Lauren is the 'life and soul of the party' and loves to have a boogie (she has a wicked laugh as well).

Paris Hales Sales Manager


Paris began her estate agency career with a large corporate agent in 2012 as a trainee negotiator. She was quickly promoted to senior negotiator in her first year, and promoted again to team leader in 2014 where she oversaw and trained other members of staff to provide exceptional service levels.

In 2016 Paris was promoted again to a branch manager of an office in Bletchley which entailed everything from valuing houses, viewings, negotiating and of course, maintaining high levels of customer service.

Then Hatched came calling - we head-hunted Paris because we knew she would be excellent at delivering results for customers, so in late 2016, Paris became another traditional agent to 'see the light' and joined us to head up one of the sales teams in head office.

Outside of work, Paris has just bought a house and is in the middle of doing it up.

Sales Team

Kyla Freeman Admin Assistant


Kyla forms part of our busy head office team, providing essential administrative support for the whole company. She previously worked in a beauty salon straight from school, but decided to focus a longer term career starting in the apprenticeship scheme and ended up with us - And we're glad she did!

Outside of work she has a huge interest in beauty and fashion, which shines through at work too with her many catwalk worthy ensembles. She loves going to concerts and festivals, a la Kate Moss (although she's so young, she admits to not knowing who Kate Moss is!), as well as exploring the world; Egypt being her favourite so far. She does also enjoy cooking too.

Jade Young Viewings Coordinator


Jade started at Hatched in October 2016 having previously worked in A & E bandaging up broken bones and generally looking after people.

However, Jade didn't feel this was for her and joined Hatched to take up a new challenge of looking after people's homes, instead of their bones.

Jade has quickly become a valued member of the team. Dealing with everything from viewings to offers, and working closely with everyone in the sales department.

Outside of work, Jade loves to go out socialising with friends over a glass of wine (or bottle!) and spends as much time as she can with her little brother.

Mark Hillier Sales Progressor


Mark started as a trainee negotiator in 1988 (for any of you youngsters reading this, that was waaaaay before the internet!) with a large corporate estate agency chain based in Surrey. Over the next 5 years he worked in Richmond, Twickenham and the number one New Malden office where he was the top negotiator for the year. He was headhunted into computer recruitment where he worked for the next 16 years becoming General Manager. However, the pull back into estate agency was too great and he returned to manage an office in Esher, Surrey which he lead to being the top office in the company for two years in succession resulting in being made Partner. In early 2016, Mark relocated to Hertfordshire, joining Hatched where he has put to great use his extensive property experience working in the sales progression department, an area he particularly enjoys.

Outside of work hours, Mark runs around 5 miles (Yes, 5 whole miles!) every single morning before work (Yes, before work!), and at weekends runs half marathons as well as cycling in the Summer. He enjoys the Theatre and travelling and has been a supporter of Fulham Football Club for 34 years, and has been a regular feature writer for their Fanzine!!

Regional Consultants

Richard Sapsed Local Property Consultant


Richard is one of our most experienced estate agents having worked for more than 28 years in the property sector. He focuses on selling country property in the Home Counties directly north of London, including Buntingford, Hatfield, Hertford, Luton, Peterborough, Royston, Saffron Walden, Stevenage, Ware, Watford, Welwyn and Welwyn Garden City.

Born in Letchworth, Richard played for both Stevenage Football Club and Letchworth Hockey Club in his youth. He has a wealth of experience in property sales and land development and has managed three different estate agencies in South Cambridgeshire as well as running a land and development department. 

Richard says: “We strive to give our customers the same level of service as traditional high street estate agents, but without charging commission. I’ve seen a lot of changes in the property market in my time as an estate agent, and it’s clear to me that the future of the industry is online. When you look at the services we provide and the prices we charge, the benefits of selling with Hatched speak for themselves.”

Properties always wanted in:

Cambridge - Hemel Hempstead - Huntingdon - Milton Keynes - Northampton - Peterborough - Wisbech - St Albans - St Noets - Buntingford - Royston - Ware - Hertford - Stevenage - Saffron Walden - Welwyn - Welwyn Garden City - Hatfield - Luton - Watford

Damian Smeaton Senior Property Consultant


Damian was born and raised in Leeds and his local property knowledge is second to none. Within Leeds he looks after sellers in Pudsey, Morley, Tingley and East Ardsley, all places he has lived over the years. His patch also covers the neighbouring cities of Wakefield and Bradford.

Damian started out in the industry as a licensed property surveyor. He eventually made the switch to valuations and selling houses when he joined Hatched in 2014.

He says: “With easy access to the M1 and M62 motorways, Leeds has become the largest legal and financial centre outside London, with a financial and insurance services industry worth £13 billion to the city's economy. 

“We are lucky in Leeds to have a substantial amount of green belt land (over 60% of the district) so you never feel far away from fresh air and open spaces. You can be in the vibrant atmosphere of the city centre one minute and within half an hour you could be enjoying the fabulous countryside and villages on the outskirts of the Yorkshire Dales.”

Properties always wanted in:

Leeds - Pudsey - Morley - Tingley - East Ardsley - Wakefield - Bradford - Harrogate - Halifax - Huddersfield - Hull - York

Ben Deacon Senior Property Consultant


Working across Swindon, Faringdon, Marlborough, Malmesbuy and Rodbourne, Ben’s been selling houses across Swindon for 21 years! 

Swindon born and bred, Ben still lives in the area and regularly takes his children to see his beloved Swindon Spitfires ice hockey club. 

Ben’s seen the landscape change dramatically through redevelopment over the last decade. With large blue chip companies like Nationwide, BMW and Honda nearby, Ben is confident on Swindon’s prospects: “The Regent Circus development looks fantastic and can only benefit the town in terms of attractions.” he says.

“House prices here are a lot lower than surrounding areas like Bath, Bristol, Oxford and Newbury. But it’s such a fast-growing economy. There have been thousands of homes built and still being built in places like Tadpole Garden Village. As a kid, I used to play on the farmers’ fields in Priory Vale where my house now stands.”

Ben’s favourite thing about Swindon is the view of the Cotswolds countryside: “Some of the best views of the skyline are at the top of Lady Lane. At night it’s fantastic.”

Properties always wanted in:

Grange Park - Peatmoor - Priory Vale - Rodbourne - Swindon Town Centre - Tadpole Garden Village


Michael Parsons Local Property Consultant


Selling homes for his customers throughout Devon, Cornwall and Dorset, Michael has 15 years’ experience in the South West property market. He is based in Exeter but regularly sells properties in Torquay, Plymouth, St Austell, Truro and Penzance. He also goes out to Taunton, Dorchester, Bath and Bristol.

Michael has a broad range of experience in the property industry. He’s worked for large corporate agencies, starting out doing valuations and then later managing a number of branches. Before joining Hatched he managed a well-known independent agency in Torquay. Michael has also worked in new home developments, commercial property and conveyancing.

Michael says Exeter has grown immensely since he was a child: “Though we’re still pretty rural with just one motorway connecting the region, it hasn’t stopped investment and development of the area. One of the biggest catalysts was the relocation of the Met Office from Reading, and now the creation of Cranbrook – a whole new town on the outskirts near the airport.”
Michael thinks that Devon’s best feature is the scenery: “I love the stark contrast between the moors of Dartmoor and Exmoor, and the beautiful coastline and perfect beaches. I think it’s the most beautiful part of the UK and I’m extremely proud to call it home.”

Properties always wanted in: 
Bath - Bristol - Dorchester - Exeter - Penzance - Plymouth - St Austell - Taunton - Torquay - Truro

Maxime Shakespeare-Platt Local Property Consultant


Celebrating her 30th year in the industry, Maxime has worked at both independent agencies and big high street names in all fields of property. For a number of years now she’s been helping Hatched customers in Birmingham, Coventry, Worcester, Sandwell, Telford, Shrewsbury, Hereford and Malvern.

Maxime has lived all over the area, including Edgbaston, Harborne and Solihull. She spends her spare time visiting National Trust properties across the West Midlands – even when she’s not working, Maxime’s viewing houses! 

Maxime thinks what makes Hatched different from other estate agents is our flexible approach to property sales. She says “With longer office hours and being open seven days a week, we’re a lot more available to our customers than branches on the high street. And with a bigger team, we can serve customers better with a dedicated person to help right through the process.”

Properties always wanted in: 

Birmingham - Wolverhampton - Walsall - Coventry - Worcester - Dudley - Telford - Sandwell 

Paul Helen Local Property Consultant


Paul has been selling houses in South London for more than 21 years. He focuses on properties in the London Boroughs of Croydon, Bromley and Sutton for Hatched, but his knowledge of the market south of the capital makes him the perfect choice for sellers throughout South London.

He was born in Croydon and has lived in South Norwood, Forestdale and Shirley, but he’s now settled in Addiscombe in Croydon.
Paul says: “There are a range of regional developments taking place in Croydon that are designed to bring more families to the area, including the Westfield Shopping Centre opening in 2021. Right now, the area is still relatively affordable compared to other parts of London.

“Being on the outskirts of London gives you all the benefits of living in the capital, but you’re also close to the countryside. For example, the fast train from East Croydon station gets you to central London or Gatwick airport in 15 minutes, but travel in the opposite direction and you can reach the Brighton coastline in just 35 minutes. It really does give you the best of both worlds.”

Properties always wanted in:

Croydon - Bromley - Sutton - South London - Dartford - Kingston-upon-Thames - Slough - Sutton - Twickenham

Shaun Fitzgerald Local Property Consultant


Shaun has worked as an estate agent for more than 18 years. He has managed high street branches and his knowledge of the North London housing market makes him the ideal choice for sellers north of the Thames.

His main areas of focus are Barnet, North Finchley and Whetstone, but he represents Hatched customers across the north of London.

Shaun says: “The excellent transport links, good quality schools and wide open spaces make Barnet and its surrounding areas particularly attractive to buyers, especially families.”

Properties always wanted in:

Barnet ? Enfield ? Harrow ? Southall ? Watford ? North Finchley ? Whetstone ? North London

Peter Whitehouse Local Property Consultant


Selling houses across Sheffield, Hillsborough, Chapeltown, Tinsley and Grenoside, Peter's been working in the Sheffield property industry for 16 years. 

He started out as an apprentice at a high street estate agent, where his local knowledge and ability to connect with people soon found him in charge of his own branch. These days, Peter leads the way for Hatched customers in Sheffield, offering a bespoke and personalised selling service from the moment he’s invited to value a home.

Peter lives and breathes Sheffield – he's lived here all his life. His childhood stomping ground stretched from Endcliffe Park to Mayfield Alley, and he spent lots of time on his Grandad's farm near Stannington. You'd be hard-pressed to find an agent that knows their patch as well as Peter!

Properties always wanted in:

Dunsworth - Hillsborough - Ladybower Reservoir - Loxley - Rivelin Valley - Stannington

Robert Mitchell Local Property Consultant


Rob looks after Hatched customers in the city of Brighton and Hove, as well as surrounding Kent area. He covers popular residential regions in Brighton like Preston Park, Patcham, Westdene, Withdean, Hanover and Kemptown, and he also takes care of sellers in neighbouring towns along the south coast, including Worthing and Lewes.

He has 12 years of experience as an estate agent working for high street agencies before he made the switch to online selling with Hatched. Rob spent five years of his professional life as a senior valuer and later progressed to assistant manager and then manager of one of the largest lettings agencies in Hastings.

Rob says: “Dubbed ‘London by the sea’, Brighton really does have it all. It’s vibrant, energetic and has everything you’d need. We have a beach and lots of cafes, bars, restaurants and open spaces, plus attractions like Brighton pier and the British Airways i360 tower. 

“Properties here range from ultra-modern, contemporary homes to stunning period buildings. Brighton also has fantastic train and road links to London and Gatwick along with some excellent schools and colleges. We even have a Premier League football team now!

“As an estate agent, I concentrate on the customers’ experience. Selling your home can be a stressful experience, and the key to selling with Hatched is that we look after every customer every step of the way. Our prices are great, but what you actually get for the money I believe tops all of our competitors.”

Properties always wanted in:

Brighton - Preston Park - Patcham - Westdene - Withdean - Hanover - Kemptown - Worthing - Lewes 

Max Watkinson Local Property Consultant


Max looks after Hatched customers in and around the Tendring Peninsula, including Colchester, Harwich and Clacton, where he grew up. He also represents Hatched across other parts of Essex, with regular properties in Chelmsford. 

Max started out at a major national estate agency on the high street six years ago, where he was quickly promoted through his first year from valuations and negotiations to running a branch. 

When asked why Hatched stands out from other estate agents, Max says it’s for the very same reasons why he chose to join us over a competitor: “It’s the fact that we are an estate agency offering the same full service I was used to from my old branch, except we do it for a lot less. That puts us in a strong position in the industry and joining Hatched seemed like a no-brainer to me. Hopefully, once they see what we offer our customers feel the same.”

Properties always wanted in: 

Chelmsford - Clacton - Colchester - Harwich - Ipswich - Southend-on-Sea

Simon Johnson Local Property Consultant


Selling houses across the whole of Stoke-on-Trent and Newcastle-under-Lyme – including all six Staffordshire Pottery towns of Burslem, Fenton, Hanley, Longton, Stoke and Tunstall – Simon’s been working in the property industry throughout the Stoke area for more than a decade. 

Simon was born and raised in Newcastle-under-Lyme, where he still lives today. He believes Stoke’s got a lot to offer, which is proven through recent investment in the likes of North Staffordshire Hospital, and all the medical students it brings to Keele University. 

Simon leads the way for Hatched customers in the Potteries, offering a custom, personalised selling service from the moment he’s invited to value a home.

What does Simon love about working for Hatched? He says there's absolutely nothing Hatched can't do just as well, if not better than a high street agent: “With a dedicated team and experts focusing on each specific area of the sale – progression, booking, negotiations, we can do everything. Plus more!” he says.

Properties always wanted in:

Burslem - Fenton - Hanley - Longton - Newcastle-under-Lyme - Stoke - Trentham - Tunstall

Rayyan Patel Local Property Consultant


Rayyan works as the Hatched Local Property Consultant for Romford and the East of London - covering Stratford, Leytonstone, Ilford, Dagenham, Romford, Hornchurch, Walthamstow, Chigwell and Loughton.

Rayyan knows East London inside and out having worked as an estate agent in the area for years. He uses his local knowledge and professional experience to offer the traditional service you'd expect from the high street with the price and flexibility of an online estate agent.

He believes the online sector has a central role to play in the future of the UK property market and loves working for one of the country's longest-running online estate agents, Hatched, because, he says: "I love the reactions we get when we explain how much people can save!"

Properties always wanted in:

Stratford - Leytonstone - Ilford - Dagenham - Romford - Hornchurch - Walthamstow - Chigwell - Loughton

See Also...

The History of Hatched Hatched Blog