Online Letting Agents - Guide To Letting

Here at Hatched, we're an online letting agent that works for you. Over the years, we've been trusted by many residential landlords, and our dedicated lettings team have vast knowledge and experience to share. Whether you're a new landlord, have a large property portfolio, or are simply thinking about becoming a buy-to-let landlord, then we can help.

By understanding your unique objectives we can provide a tailored service to suit your needs, whether it be a tenant finding service only, or a fully managed service, we will ultimately provide a solution that delivers and maximises your return on investment.

Our lettings team is trained to the highest possible standards, with extensive and on-going training, and are best placed to answer any questions you may have.

Marketing your rental property

Granted, there are many factors to consider when it comes to marketing your property with online letting agents. Firstly never underestimate the importance of first impressions, therefore naturally it's important that your property looks its best to entice new tenants, and can also help you to achieve the best possible price.

You should also consider how your property is presented from inside and out, therefore you should look to make any minor repairs and clean the entire property from top to bottom. Whilst all this may seem like considerable work, it will be well worth it in the long term, and will help to ensure that you maximise your return on investment.

In terms of Hatched, we employ local regional letting consultants across England and Wales, therefore you know that you can depend on a local property expert to assist you with all aspects of marketing your property. From a marketing viewpoint, one of our expert regional consultants will also take professional photographs, measure each room, create a floor plan, and write an appealing property description, with a typical appointment taking around one hour.

We will also ensure that your property receives maximum exposure by advertising on all major property portals such as Rightmove, and Zoopla.

Viewings & Feedback

You can rest assured that once a tenant expresses an interest in your property, they will be subjected to strict and comprehensive independent reference and credit checks.

We are also able to offer unlimited accompanied viewings as part of our flexible optional extras, providing you with even more choice and flexibility.

Our dedicated lettings team will subsequently follow up each viewing and provide meaningful feedback.

Tenancy Agreement

If you are happy with the tenant(s) then we will draw up all the necessary paperwork including tenancy agreements and standing orders for both parties to sign. Once the paperwork has been signed, we ask for advance payment of rent from the tenant. A deposit will also be required from the tenant, which we hold and will reimburse at the end of the tenancy, subject to the inventory check-out report and any other agreements in place.


The inventory which is sometimes referred to as a "schedule of condition" is a listing of the contents and condition of a property, prior to the start and end of a tenancy.

This inventory will be undertaken by an independent inventory clerk, with the tenant(s) required to sign on the day of the move, shortly thereafter a copy will be provided to you as the landlord.


Once the inventory check has been completed, the lease signed, and the rent and deposits have been collected, then the keys will be handed over to the tenant to move-in.

Remember that we take pride in providing the highest level of personal customer service, therefore, even after completion, our knowledgeable and experienced lettings team will be there to support you whenever you need us.

The Legals

There are many legal obligations if you decide to rent your property out with online letting agents. We can help you with all of these regulations. But, as an initial guide, we outline some of the regulations that will apply to you and your property below...

The first ones are the general safety regulations for a tenant living at a property. They are obviously all extremely important, but the Gas Safety regulations are the most important. It is imperative that this is carried out once a year by the correctly qualified gas engineer.

Other legal obligations include The Electrical Equipment (Safety) Regulations 1994 and The Furniture and Furnishings (Fire) (Safety) Regulations 1988.

Other regulations include adhering to the Consumer Protection Act when describing a property and having a valid Energy Performance Certificate (EPC), which is also required if you are selling a property. You can order an EPC when registering to let with us, or at a later date by visiting our sister company, Hatched EPC, who are able to offer EPCs at £59 and cover the whole of England & Wales. You can order yours at

One other consideration for landlords is, of course, tax. We would advise speaking to an accountant about the tax implications of renting your property out. And, if you are going overseas, then, by law, we have to retain 20% of the net rental income as overseas tax on behalf of the Inland Revenue, unless you have registered with HMRC's non-resident landlord (NRL) scheme.

Lastly, you need to consider obligations relating to the actual tenancy. The first of these is that your tenant will sign an assured shorthold tenancy agreement. These agreements last a minimum of 6 months, by law. And secondly, the dilapidations deposit must be registered with a recognised deposit scheme.

The above is not an exhaustive list and there are many things that you need to make sure you adhere to regarding the above. At Hatched, we will be able to help you with all of the above items having many years' experience in the lettings industry. If you require any information, then please do not hesitate to contact us for more information.

Interested in Hatched?

We have a dedicated lettings team, ready to help you through every step of the lettings and tenancing management process.

Why Choose Hatched? Extras for Letting Your Property