Here at Hatched, we love feedback. We know that if you're looking to sell your home, you'll be looking for a reputable estate agent. That's where online estate agent reviews come in.
Your reviews tell us a lot about what we're doing right, but they also show us ways that we can improve and provide the best possible level of customer service. So please feel free to send us your detailed online estate agent reviews.
Online estate agents' reviews are very useful for us, but they're also useful for other users and customers, too. So, try to be constructive. After all, we're still human beings, trying to do the best that we can...
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Recently listed my property with Hatched.co.uk... The agent, Simon Barnett, for the Keighley/Bradford area, has been excellent to deal with. He is extremely professional, helpful and very clear in his advice, The listing itself is of a very high standard that I was delighted with. I have been able to contact Simon whenever I've need him and he has gone beyond what I would have expected an estate agent to do. Would completely recommend Hatched to anyone both on the quality of service and excellent pricing.
Very helpful and very quick to react to customer needs. Would recommend using their services to anyone
Howard's very professional approach was very good from the explanation on how Hatched worked to the magnificent pictures and great write up.We would also like to thank the team from Hitchin who were also fantastic would recommend to any one.
This was only my second house move ever so I wasn't initially too keen on going with an online estate agent, felt I didn't know enough about how the system worked so I had intended to keep to what I knew. But the cost difference was huge and that's what made me look into online agents. Houses in my area don't sell for high prices so 'traditional' estate agents use a set fee arrangement rather than a percentage (but that worked out at 8% on the value of my property!). I picked Hatched as they offered a full Estate Agent service but for the second cheapest price - I took out a deal on offer at the time to get a reduced price if I used their conveyancer (The cheapest one was more a 'do it yourself' service and I wasn't ready for that.)
Amazing service and great communication and team (Sophie in particular) behind Hatched I couldn't recommend them enough, Our property was under offer with 48 hours of advertising and the use of the dashboard really helped during the advertising process to keep up to speed with it. Those of you with busy lives will appreciate the way hatched works around that with text messages and emails to keep you in the loop.
Very friendly and helpful staff especially Paul Helen which on the first meeting he explain fully the process are and patiently answer all my concerns in selling my property. Fully recommend to everyone.
We were worried about selling our flat with an online company but decided to give it a go. It was the best decision we could have made, the service with Hatched was amazing you can call anytime and nothing is a problem for them to sort out, it doesn't feel like a call centre, like some might imagine, it's just a normal estate agents. They were on the ball with every step of the way. We have been very pleased and will recommend it to everyone we know. I would say I would use them again but I'm hoping to never move again! Haha! But if we did I would definatley use them again!
Hatched were very helpful always got back in touch great price nothing is too much bother when comunicating with this estate agent would recomend
From making the initial contact with hatched to accepting an offer took only 8 days. Viewings were arranged seamlessly and hatched were always around to answer my queries. Saved a fortune and would highly recommend
I have used Hatched for the last year, i would never return to a conventional high street Agent. Although i did lose my Account Manager half way through the year and there was no replacement, this was more than made up by the excellent sales progress work by Caroline Comparetto after the house was sold. Caroline stayed on top of the Buyers complex situation with tenacity and pursued all aspects of the purchase, including the legal details and in my case chased up the Buyer's financial advisers to check the money was in place. Eventually, the Buyer's pulled out, but i can highly recommend Caroline and the sales progress team. i Think the new on-line model for Estate Agency will work and is far better value than the high street Agents. Well done, Hatched, and a special thankyou to the excellent work by Caroline.
I would thoroughly recommend using Hatched to buy and sell your house. We sold our house and bought a house that was for sale with Hatched in September. I found the process very straightforward and had great communication from Ben Deacon who I could ring with any queries. They were easy to contact and viewing feedback was emailed straight away (accessed through your own log in). We also received regular emails and updates about the process. Would definitely use them again!
We were buying a house from someone who was using Hatched. The Hatched person I was dealing with was Caroline Comparetto. She was very friendly, and efficient. She remained in constant contact, which was reassuring when you're trying to buy a house. I would happily recommend Carolines services to anyone.