Here at Hatched, we love feedback. We know that if you're looking to sell your home, you'll be looking for a reputable estate agent. That's where online estate agent reviews come in.
Your reviews tell us a lot about what we're doing right, but they also show us ways that we can improve and provide the best possible level of customer service. So please feel free to send us your detailed online estate agent reviews.
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Shaun Fitzgerald came to value our property and was very professional and personal. He clearly explained the basis of his valuation which has matched ours which was great. I could certainly recommend him for valuations.
Shaun Fitzgerald has been great from the beginning. Friendly and informative. A very professional company to deal with. Everything is explained in easy terms and the different service levels are great. The online aspect of the process is extremely straight forward and easy to use. The photographs and the floorplans of my property are excellent. Now we just have to wait to sell the house.
Max Watkinson from Hatched bounced into our home full of enthusiasm, drive and encouragement. We were disappointed with our agents who seemed to be dragging their feet with our house sale but Max assured us in no uncertain terms that he and his organisation could and would be able to sell our property quickly and for a reasonable price by taking out the enhanced package which involved all new photos being taken inside and out with a more professional camera and using better camera angles, redoing the floor plan completely and including a virtual online tour. We now await the positive results of this new and more modern approach with eager anticipation and will let you know when we can finally move on!!! Over to you and the team Max !!!! Kim and Jon Lees, Hunstanton, Norfolk
I must admit I was a bit sceptical, as I have always used traditional estate agents where you know you have an office to pop into, we were recommended from somebody else who had used. I cannot fault the service and professionalism, Ben who came out and valued our property was really good and talked us through every aspect, would definitely recommend to anyone else.
Although I had a few reservations beforehand about using an online estate agent, they were an absolute pleasure to deal with and I would recommend them to anyone. I saved between £2,400.00 (lowest high street estate agent at 0.5%) and £8,000.00 (highest at 2% commission and who I nearly went with) so I am naturally delighted. Hatched had my Property up on Zoopla and Rightmove in no time (where the vast vast majority of your buyers will be), and I got a sales board outside. They answered my phone calls every single time within moments and they really were a pleasure to deal with.
Easy, straightforward and a quarter of the price of a high street estate agent! We dealt with Michael Parsons as our local consultant, from the outset his enthusiasm to selling our property was obvious. He produced a brilliant set of particulars for our property which led to an offer and plenty of viewings within a short period. Would definitely recommend Hatched and Michael Parsons to anyone selling in the area.
I have had a positive experience so far. Max, the estate agent assigned to set up the property marketing was friendly and enthusiastic. He has communicated well at all stages so far, taken good photos and written a nice brochure. The property has only just gone on the market - so I'm not certain that using this company is going to be enough to actually get it sold. Hopefully I'll get to write another review when the house is sold, but so far I am happy with the experience. Would recommend Max to anyone thinking of using this service.
Excellent value for money, each department has experts who deal with the different stages of the sale. I was kept informed by text phone calls and email. The photographs and descriptions were very detailed. My house was on rightmove and other sites the same day unlike high st agents that often take much longer. I paid a basic fee and received a first class service
The service we have received has been excellent and very pleasing. Michael Parsons from Hatched met us at a convenient time in the evening. His enthusiasm was infectious and this was coupled with reassurance at his knowledge and approach. The Hatched service was explained very clearly. Since then communication has been clear and very prompt. The photographs of our property illustrated its qualities and space and were significantly better than with our previous agent. We were also very pleased with the text for the websites as it conveyed the details of the property very positively. Michael has also been very supportive and accommodating.
It was as good as it could be really as buying and selling is fraught with problems, We are very happy with our treatment and would not hesitate to do it the same way again.
I was delighted. Ben was honest and up front, he told us the way it was, which is very refreshing. I am a born sceptic but trusted Ben straight away. When I have phoned him with questions or asking for advice it is never too much trouble for him, his advice is solid and sensible based on his years in the business. My dealings with the office were good too. I found them polite and courteous, calls were answered quickly and if they had to call you back they did so smartly. All in all if I sell again in the future I would not go anywhere else
I couldnt fault the work they did, priced to get maximum viewers interested in my property. which led to offers substantially over my asking price, professional and prompt service from max watkinson, even out of hours, office staff on the ball as well regarding viewings and offers, would definately recommend