How We Work

Fantastic customer service with a personal touch, and transparent low fees. Welcome to the smart way to sell your home.

In short, we offer a complete estate agency service for a fraction of the price, without sacrificing on the excellent customer care and personal experience we are able to offer homeowners looking to sell every time.

Although we are often defined as an 'online estate agent' we see ourselves as an estate agent with traditional estate agency values, using technology to deliver the best possible customer experience for the lowest and most transparent fees possible.

Either way you look at it, online estate agency is growing at around 50% per year*. The reason is simple: you end up with the same result as you would on the high street, but with a saving of around 85%.

With offices across the UK we employ local and knowledgeable regional consultants, this means when you instruct us you'll get the personal experience every time, as your local consultant will visit to measure up and take photos, just like a high street agent would.

At a glance...

Top 100 in the Estate Agency category

We understand the importance of local knowledge. We employ locally based property professionals across England & Wales, who'll act as your trusted advisor.

Providing Great customer care is at the forefront of what we do; we offer the complete estate agency service.

We'll advertise your home on all the major property websites including Rightmove and Zoopla.

Access to our vendor dashboard where you can manage your property details, get live page view statistics and viewing feedback, all at the click of a button.

We offer flexible pricing options to market and sell your home, with a no sale, no fee option too.

Viewings are dealt with by our team, but if we're closed, our system can manage them automatically, via text message. You can reply to our requests and confirm viewing arrangements immediately.

We've been trusted by over 11,000 UK home sellers to sell their most valuable asset since 2006 - just see our Customer Reviews.

Where We Advertise

Where are the buyers?

95% of people now start their property search online.

Half of them search on the go, from their tablets or smartphones.

YouGov Survey, Jan 2014 & Google Analytics

What do sellers want?

74% believe more marketing means achieving a higher price.

3 in 4 would like more exposure for their property.

80% would consider switching to an agent who gave their property maximum exposure.

YouGov Survey, Jan 2014

So, how does Hatched get you maximum exposure on the property market?

Rightmove is the largest of all the property portals in the country. Rightmove are consistently in the top ten websites visited in the whole of the UK, let alone being the top property search website.

Regularly serving more than one billion pages a month, sending over 4 million enquiries to estate agents every single month, and carrying over 90% of all estate agents' stock, Rightmove are, without doubt, the number 1 property search website. If you're serious about searching for a property, you will have visited Rightmove. So now, you just have to get your house on Rightmove. And this is where we come in.

Zoopla are the second largest property portal in the UK and also have a huge following. Coming in at around 20M visits a month, Zoopla is an important website to be on, but as with Rightmove, they don't accept private listings - only listings from estate agents (such as us).

In 2012, Zoopla merged with Daily Mail Group's online property brands to form Zoopla Property Group which also owns Primelocation. Zoopla has numerous relationships with other websites, which provide property search facilities, including The Times, The Sun, MSN, Sky & The Daily Mail.

Primelocation comes under the Zoopla Property Group banner, and as such, anyone advertising their properties on Zoopla, get their listings on Primelocation, which is seen as a more upmarket property search website, specifically aimed at the higher-end properties (£500K and upwards).

In this digital age, it's important to give your property greater visibility on all available channels. With this in mind, our innovative Social & Digital Marketing Pack will put your property in front of thousands of potential buyers in your local and surrounding area.

It all starts with our expert in-house digital marketing team creating paid sponsored Facebook adverts to showcase your property to targeted local buyers, which will also be optimised for display on mobile and Facebook partner apps. Our clever marketing team will also run a dedicated Google AdWords Pay Per Click (PPC) campaign to further promote your property; targeting likely search quires made by prospective buyers using Google.

The above companies also have strong connections with the following networks and newspapers...

Sell and Save...

Our average customer saves around £4,100 and we've saved customers over £15m in estate agency fees since we opened for business in 2006.

As you read this today, we're saving UK home sellers around £700 every single hour, of every single day.

* Based on Rightmove figures from May 2012 to May 2014 - Property Industry Eye.

✝ Based on an average estate agency fee of 1.8%+VAT (According to Which?) and the total value of properties sold assuming they chose our lowest fee option since 2006.