Online estate agents - What's the difference?

Features and services

Some people think online estate agents just put your property on Rightmove and don't do anything else. Well, some of them do... But not Hatched. We offer a full and complete estate agency service to all of our customers.

Hatched High street agents Online agents
Taking the photos and floor plans
Advertising on Rightmove, Zoopla and PrimeLocation
Smarter advertising on search engines and social media
View and manage your property details and viewings online
Arranging viewings and getting feedback
24/7 accompanied viewings
Automated confirmation of viewings via text message
Negotiating offers and vetting buyers
Dealing with the exchange process
In-house mortgage advice team

Other key differences

We have regional offices and staff dotted around the country

We have multiple offices and experienced estate agents strategically placed around England and Wales. These employed members of staff have all worked on the high street previously and believe passionately in the future of estate agency being online. They know their stuff, so use them.

Covering a large area

Typically, a high street agent will cover 15,000-20,000 chimney pots. This is ludicrously low. There is a whole country full of properties that can be sold. We have been based in Hitchin for the last decade and have sold properties all over the country - all the way from Carlisle to Newcastle, Manchester, Sheffield, Birmingham, Exeter, Reading, London and, indeed, Hitchin!

Our offices cover 21,000,000 chimney pots, with the potential to deal with around 1,200,000 sales (the number of homes sold in 2014). This gives us a lot more opportunities compared to a high street agent who is only covering an area with 20,000 chimney pots and maybe 700 house sales, which in turn means that because we have a bigger market to aim at, we can afford to offer you much lower fees.

We will personally visit your home to measure up and take photos

One of our agents will visit your home to personally take the photos and write the description. Unlike most other online agents, we don't contract this important part of the job out. This means, if a potential buyer calls our offices to find out a bit more about your property, we have someone who is actually employed by us, who can answer any questions from first-hand experience of visiting your property, rather than having to refer to the contractor who visited.

Knowing any product from first-hand experience makes it a whole lot easier to sell. And selling houses is no different.

We are one of the original online estate agents

Opening our virtual doors in 2006, we were one of the first pioneers of online estate agency.

It means that the team know 'online' as well as anyone else, and probably better than most, all meaning that we'll be best placed to help you find a buyer for your home, at the best possible price, and in the most efficient manner for you.

We've been trusted by over 11,000 homeowners to sell their house since 2006.

The directors and the team are driven by the desire to wow customers with our competitive fees coupled with our astonishing customer service.

Try the savings calculator:

Have you been given a quote from a high street agent? See how much you could save by using Hatched.